Privacy Policy mbs66

1. Definitions and Scope

This Privacy Policy ("Policy") applies to all services provided by mbs66 through the official platform at https://mbs66.one and any related subdomains. By registering an account or using any service on this platform, you are deemed to have read, understood and agreed to the terms set out in this Policy.

For the purposes of this Policy, the following definitions apply:

• "Personal Data" — any information that can be used to identify you directly or indirectly as an individual, including your name, mobile phone number, email address, identity card number (MyKad) and financial details.
• "Processing" — any operation carried out on personal data, covering collection, storage, use, disclosure and deletion.
• "Member" — any individual who has registered an active account on the mbs66 platform.
• "Platform" — the website, mobile application and any digital interface operated by mbs66.

2. Data We Collect

mbs66 collects information necessary to allow you to use our platform safely and efficiently. Below are the categories of data we collect:

• Full name as stated on your identity card (MyKad)
• An active and reachable email address
• Malaysian mobile phone number
• Username and self-chosen password
• Date of birth for age verification purposes (members must be aged 21 and above)

• Copy of identity card (MyKad) or passport — required for the account verification process
• Supporting documents for payment method verification if required

• Deposit and withdrawal records
• Payment methods used (Touch 'n Go eWallet, DuitNow, FPX, Boost, USDT, BTC, ETH)
• Transaction history within the account

• IP address and general location information (country, state)
• Browser type, operating system and device used
• Login session time and duration
• Game activity and betting records

3. Purpose of Data Use

All data collected by mbs66 is used responsibly and only for legitimate purposes. Below are the main purposes for processing your personal data:

• Creating and managing your member account on the mbs66 platform
• Processing deposits and withdrawals securely through supported payment methods
• Meeting legal compliance requirements and international licensing regulations, including Know Your Customer (KYC) procedures
• Detecting and preventing fraud, money laundering and account misuse
• Providing 24/7 customer support via live chat and email
• Sending important notifications related to your account, transactions and policy updates
• Sending promotional information and bonus offers (unsubscribable at any time)
• Improving the user experience based on usage patterns and feedback
• Ensuring compliance with responsible gambling policies, including self-imposed betting limits

4. Sharing Information with Third Parties

mbs66 does not share your personal data with third parties except in the following circumstances:

• Payment service providers — To process your financial transactions, the required information will be shared with the payment providers we use, such as e-wallet operators, banks and cryptocurrency platforms. These providers are bound by strict confidentiality agreements.
• Game software providers — Certain game records may be shared with third-party game providers solely for technical purposes and winnings verification.
• Regulatory authorities — We comply with legitimate information requests from competent authorities when required by applicable law.
• Fraud prevention services — Limited information may be shared with third-party security services to identify suspicious activity.

5. Data Security

mbs66 continually invests in security infrastructure to keep your personal data protected. The security measures we implement include:

• Data encryption during transmission using industry-standard SSL/TLS protocols
• Data encryption during storage for sensitive information such as passwords and financial details
• Layered access controls — only authorised staff may access member personal data
• Regular security audits by internal teams and independent assessors
• Continuous monitoring for cyber threats and unauthorised access attempts
• Clear incident response procedures in the event of a data breach

Although we take all reasonable steps, no system can guarantee absolute security. You are also responsible for keeping your account password confidential and ensuring you log out after each session, especially on shared devices. ⚠️

6. Use of Cookies and Tracking Technologies

Like most websites, mbs66 uses cookies to improve the functionality and user experience of our platform. Cookies are small text files stored in your browser when you visit our website.

• Essential Cookies — Required for basic platform functions such as login session management and security. Cannot be disabled.
• Functional Cookies — Remember your preferences such as language and display settings for future visits.
• Analytics Cookies — Help us understand how users interact with the platform for ongoing improvements. This data is collected in aggregate and does not identify individuals.

You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the mbs66 platform.

7. Your Rights Regarding Personal Data

As an mbs66 member, you have the following rights regarding your personal data:

• Right of Access — You have the right to know what personal data we hold about you and how it is used.
• Right of Rectification — You may request that we update data that is inaccurate or incomplete.
• Right of Erasure — In certain circumstances, you may request that we delete your personal data, subject to legal retention requirements.
• Right of Restriction — You may request that we limit the processing of your data in certain circumstances during dispute investigations.
• Right to Object — You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability — You may request a copy of the data you have provided to us in a machine-readable format.

To submit any of the above requests, please contact the mbs66 support team via live chat or email at [email protected]. We will process your request within a reasonable timeframe in accordance with established procedures.

8. Data Retention Period

mbs66 only retains your personal data for as long as it is needed for the purposes stated in this Policy or as required by applicable laws and licensing requirements.

• Active account data is retained for as long as your account is active and for the mandatory period following account closure
• Financial transaction records are retained in accordance with the minimum period set by international licensing requirements
• Customer support communication logs are retained to ensure continuity of service
• Data collected for fraud prevention purposes is retained for a longer period to allow for investigation if required

Once the retention period has ended and there is no legal requirement for continued storage, your data will be securely deleted or anonymised.

9. Child Protection and Age Restrictions

The mbs66 platform is strictly for individuals aged 21 and above. We do not accept registrations from anyone under the age of 21 and we do not knowingly collect personal data from children or minors.

The mbs66 account registration process requires age verification through a valid identity document. If we find that data from a minor has been collected unintentionally, we will immediately take steps to delete that information and close the relevant account.

10. Amendments to the Privacy Policy

mbs66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any material changes will be communicated to members via:

• A notification displayed on the mbs66 platform when you log in
• A notification email to the address registered in your account

The "Updated" date shown at the top of this document will reflect the date of the most recent amendment. Continued use of our platform after any amendment is considered acceptance of the updated Policy.

We encourage you to review this Privacy Policy periodically so that you remain informed about how your information is protected.

11. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints relating to this Privacy Policy or the way we handle your personal data, you are welcome to reach us:

• Email: [email protected]
• Live Chat: Available 24/7 through the mbs66 platform in Malay and English

Our data protection team will endeavour to respond to your enquiry within a reasonable timeframe. For requests relating to your data rights, please clearly state the type of request and attach proof of identity to facilitate processing.